Frequently Asked Questions

Everything you need to know about your order and our sustainable mission.

What is the status of my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery progress in real-time.

What is your return policy?

We offer a 30-day return window for all full-priced items. Products must be in their original condition, unworn, and with all tags attached. Please note that for hygiene reasons, underwear and earrings cannot be returned.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.

How do I know what size to buy?

Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed look, or contacting our support team for specific measurements.

What sustainable materials do you use?

We are committed to the planet and primarily use organic hemp, GOTS-certified organic cotton, and recycled polyester. Our goal is to reduce environmental impact while maintaining high-quality durability.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for eligible regions.